ONE OF MY ON GOING EMAIL BATTLES WITH GOOGLE WHILE TRYING TO COMPLETE ONE OF THEIR AI CERTIFICATIONS. I HAVE RECEIVED ZERO HELP AND CURRENTLY CANT COMPLETE MY CERTIFICATION. THIS IS ONE EMAIL OF MANY DESCRIBING ONLY ONE OF THE ISSUES IM CURRENTLY DEALING WITH. KEEP THIS IN MIND WHEN THINKING ABOUT ANY OF THEIR CERTIFICATIONS PROGRAMS.
Why should I have to pay for an upgrade?
When I signed up for the Google course I received 3 FREE months of goggle AI pro.
Why should I have to pay for an upgrade if I have a free trial of that SPECIFICALLY for the course. It's explicitly stated the free trial is for completion of the course and to use and build after the course.
Also, does Google not think it's RELEVANT information to put out to its users that
" IF YOU ALREADY HAVE A GOOGLE ACCOUNT YOU CANT RECEIVE THE 3 MONTH TRIAL"
At least that's what you told me a couple emails ago. "Because I currently have a Google storage account I can't have another account for the trial".
The story keeps changing and the end result is the same I can't complete the course because of issues on Google's end. Along with Google continuing to tell me to tell me TO BUY AND UPGRADE TO COMPLETE THE COURSE WHEN I SUPPOSEDLY WAS GIVEN A 3 MONTH TRAIL OF GOOGLE AI PRO TO USE FOR THIS COURSE.
so now I'm stuck and can't move forward with my certification. What am I supposed to do?
-STUDENT